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Understanding Business Processes

Working in a New Paradigm

Home » Training Courses » Management and Leadership » Understanding Business Processes

This intensive training course on Understanding Business Processes has been specifically designed to give professionals the skills needed to accomplish your company's goals.

Course Schedule

Date Venue Fees($)
10 - 14 Dec 2018 London-UK $4,950

Why Choose this training Course?

While an organization chart of a business shows its functional and hierarchical structure – who does what and who has authority – the process perspective on the way that businesses actually work, survive and prosper, reveals a different truth about value-chains where power, and importance-to-survival, look very different.

The process perspective on a business is a different paradigm in which to examine, understand and, most importantly, to improve a business in order to make it better able to compete and survive.

The process view, captured by the work of Stafford Beer and his intellectual heirs, is challenging and sometimes difficult to follow, but is worth perseverance since it offers a very powerful tool set for anyone seeking to understand and improve business performance.

This training course will feature:

  • What does the term mean and why is this a different paradigm?
  • What is the practical payoff for the organization of adopting this perspective?
  • When is the perspective more or less appropriate?
  • Demonstration of the application of the perspective
  • Where in the organization and by whom should the perspective be used?

What are the Goals

By the end of this training course, participants will be able to:

  • Understand the distinctive process perspective and its links to TQM and “Lean”
  • Analyze their own and other businesses with a process perspective
  • Use the technique to diagnose problems and identify improvement opportunities
  • Explain the process to colleagues so as to improve the “meta-management” of their businesses
  • Take a strategic “value-chain analysis” view of their business and the challenges that it must overcome to survive and prosper

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