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IT Demand Management in the Modern Environment

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This intensive training course on IT Demand Management in the Modern Environment has been specifically designed to give professionals the skills needed to accomplish your company's goals.

Course Schedule

Date Venue Fees($)
17 - 21 Dec 2018 London-UK $4,950

Why Choose this training Course?

Understanding what resources is required and at which points are critical, if IT resources are to effectively support an organisation in a prudent economic manner. Inadequately planning can result in inefficient use of resources, lack of commercial capacity and the inability to harness commercial growth opportunity effectively. IT Leaders are now placing effective IT Demand Management on their factual requirements, rather than a simple guess or over capacity.

This training course in London will assist organisations understand how to predict customer demand for services effectively, with elasticity of demand. It will further review the best models for understanding patterns of business activity in relation to the services, in line with international frameworks.

This training course will feature:

  • Capacity management
  • Availability management
  • IT service continuity management (ITSCM)
  • Information security management
  • Demand management

What are the Goals

By the end of this training course, participants will be able to:

  • Understand and define service design in planning and optimization and lifecycle context
  • Define processes across the service lifecycle pertaining to the  Capacity management
  • Understand  Availability management as a capability to realize successful service design
  • Define IT service continuity management as a capability to support business continuity management
  • Implement Information security management as part of the overall corporate governance framework
  • Define Planning, protection and optimization roles and responsibilities
  • Appreciate Technology and implementation considerations
  • Consider appropriate organizational roles and commercial considerations

Your Potential, Our Passion!

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